FAQ
General
Is there sheet music?
Yes! Click on a tutorial and you’ll find a link to the sheet music.
How can I request a song?
Paying subscribers have the privilege of requesting tutorials. Use the form below to submit your request. Keep in mind that arranging music and editing videos are lengthy processes, so please be patient as we accommodate your request!
How can I find a song that I want to learn?
There’s a search bar at the top of the page where you can look for a song. You can also browse categories of composers and difficulty on video page!
Website
Some of the videos aren't working. How can I fix that?
Try to clear your browser cache or use another browser. If that doesn't fix your problem, please contact us through the form at the bottom of this page.
Where can I download the videos?
The videos can’t be downloaded to keep them up-to-date, but you can stream all videos 24/7 every day on every device!
Why can't I leave comments on the website?
Because we want you to participate in the Facebook Group! This group is exclusive to paying members and where to go to ask questions, meet other students and interact with Megan.
Payment & Subscription
I just want to learn 1 song. Do you have a membership option for me?
Yes, we do! You're welcome to use our 7-day free trial! to learn your song.
Where can I cancel my subscription?
You can cancel your subscription at any time under your My Account page.
What is your refund policy?
Unfortunately, we do not offer refunds. Just be sure to cancel your subscription before your next billing cycle and you will no longer be charged. We’ll miss you!
My credit card keeps getting declined. What can I do?
Please excuse us for the inconvenience. At this point, we can’t do anything else than recommending a payment via PayPal. Please contact your bank to get more information about why your credit card got declined.